Privacy Policy

1. Introduction

Dessix LTD ("Dessix," "we," "our," or "us") values your privacy. This Privacy Policy details important information regarding the collection, use, and disclosure of your information on the Dessix AI platform. This Privacy Policy is incorporated into and subject to Dessix's Terms of Service. By using Dessix, you consent to the practices described in this policy.

2. Information We Receive From You

When you register for an account or interact with us on Dessix, you provide certain personally identifiable information, such as your name and email address. If you choose to make purchases or subscribe to our services, we will collect additional information, including payment details, billing address, and subscription preferences. We also process (but do not store) your AI interactions to facilitate communication with AI service providers, and we track token usage and subscription status to provide our services effectively.

3. Information We Collect

• AI Interaction Data: We act solely as a facilitator between you and AI service providers (such as OpenAI). Your interactions, including prompts and responses, are processed in real-time and are not stored, analyzed, or used for training by us. All data remains on your local device, and we only transmit the necessary information to and from the AI service providers to fulfill your requests. We do not maintain any records of your AI interactions on our servers.
• Usage Information: We track your token usage, subscription status, and feature access patterns solely for the purpose of managing service delivery and subscription features. This information is limited to technical and administrative data necessary for operating our service.
• Cookies Information: When you visit Dessix, we may send cookies to enhance your experience and manage authentication.
• Log File Information: Our servers automatically collect log information, such as IP address, browser type, pages visited, and other related data.
• Analytics Information: We partner with Microsoft Clarity, Microsoft Advertising, and Google Analytics to capture usage patterns and improve our services. These analytics tools help us understand how users interact with our website and improve user experience. The data collected includes standard analytics metrics such as page views, visit duration, and navigation patterns.

4. How We Use Information

• Service Delivery: We use your information only to manage token allocations and subscription features. Your chat histories and AI interactions are stored locally on your device and are not retained on our servers. We only process the necessary information to facilitate the communication between you and the AI service providers in real-time.
• Communication: We may use your email address for administrative purposes, service updates, and customer support.
• Platform Improvements: We analyze usage patterns and feedback to enhance our AI services and user experience.
• Subscription Management: We process subscription data to manage access levels, token allocations, and billing.

5. Information Disclosure

• Payment Processors: We work with Stripe for payment processing. When you make a purchase, your payment information is handled directly by Stripe under their privacy policy.
• Service Providers: We may share information with our AI technology providers and other service providers who assist in operating our platform.
• Legal Requests: We may release information to comply with legal obligations or protect our rights and safety.

6. Your Choices and Data Retention

You can access and update your account details through your account settings. Chat histories and AI interactions are stored locally on your device, and we do not retain any of this data on our servers. You can request deletion of your account and associated data at any time, subject to our legal obligations and legitimate business needs.

7. Data Security

Dessix implements industry-standard security measures to protect your data. We encrypt sensitive information and regularly review our security practices. However, no system is completely secure, and we cannot guarantee absolute security.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be notified via email or platform notifications. Continued use of Dessix after changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at[email protected].